Managing the Digital Workforce – RPA

Date: October 20, 2016
Location: The National Club, 303 Bay Street, Toronto
Time: 11:30 am Networking and Registration 12pm Lunch and Presentation

Managing the Digital Workforce – RPA

Futuristic fiction movies and books have predicted it … and now it is real … an army of bots working for you. It is undeniable that there is a hype in the marketplace around how robots can transform laborious business processes. Manufacturing was revolutionized when mechanical robots were introduced in assembly lines and similarly, software bots are expected to change the way organizations run their business processes by automating manual repetitive work.
Increasingly, business processes are becoming more difficult to automate and require interactions with many IT systems that are not always effective in talking to each other. As a result, your resources are often consumed by repetitive low value tasks and to transform these processes is often an expensive endeavor involving massive digital transformations.  

Robotic Process Automation (RPA) is a software bot that is gaining strong traction and maturing in markets outside Canada. What exactly are these software bots and how is RPA different from BPM, macros, and other digitization and automation tools? When should you use them, and is the technology ready for enterprise-scale deployment?

Joel and Chris, leaders in PwC’s RPA Centre of Excellence (CoE), will introduce the concept of Robotic Process Automation, its features and benefits, its global and Canadian adoption, selection criteria for identifying suitable processes to automate by software “bots” with examples and lessons learned from successful implementations in a number of global organizations.

Joel So

Joel So – is a Partner in PwC Canada’s Financial Services consulting practice, leading the Financial Services Technology Strategy competency and co-leader of PwC’s RPA CoE. He has more more than 15 years of experience serving financial services clients, with a focus on technology strategy, planning, and innovation. He has advised numerous organizations in Canada, US, and Europe in the areas of business and technology strategy, and also has deep subject matter expertise in Robotic Process Automation technology.


Chris Gray

Chris Gray – is a Senior Director in PwC’s Financial Services Consulting Group, a Strategy & Operations leader in PwC’s RPA CoE. He has over 16 years of banking and financial services consulting experience at institutions in Canada, the US, Latin America, and the Caribbean. His primary areas of focus have been strategy development, business transformation, large program management, operating model development and operational improvement initiatives.

Cost:  Members – No Charge
Non-Members – $75 + HST

Registration Details: Be sure to reserve your place for this very informative session.  Please RSVP to Vivien Hall-Cho at no later than noon on Friday, October 14, 2016.

If you are a member and unable to attend, you may send someone in your place for free, just one of the benefits of membership with TMAC-Toronto.  Just e-mail Vivien to let her know the name, company and e-mail address of the person you will be sending so that we can be ready to welcome them.

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